Friday, April 13, 2012
For visual ease, use short sentences and bullet points; leave space between paragraphs; and do not type in upper case--not only is it difficult to read, but in "Netiquette," all caps means you are screaming. When you have to write a long, complicated message, suggest in the first paragraph that the recipient print out a hard copy since it may be easier to read a long document on paper than on a computer monitor.
Before sending, re-read your message, checking for mistakes as well as for clarity. Would you grasp the idea on first reading if you received the message? If not, fix it. And always save a copy of your sent e-mail messages in an appropriate file.
Frings, Christopher S.
Frings, Christopher S. "Learn to write e-mail style." Medical Laboratory Observer May 2007: 38. General OneFile. Web. 13 Apr. 2012.
Gale Document Number: GALE|A164587368